Privacy policy
This Privacy Policy applies to Bryckel.AI
Bryckel.AI recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.bryckel.ai and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Bryckel.AI is a property of Bryckel Inc. with its registered office at 1007 N Orange Street 4th Floor, 1774 Wilmington Delaware, 19801
Part 1
Information we collect
We collect information about you only if we need the information for some legitimate purpose. Bryckel will have information about you only if (a) you have provided the information yourself, (b) Bryckel has automatically collected the information, or (c) Bryckel has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
Information that you provide us
1. Account Signup
When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You'll also be required to choose a unique username and a password for accessing the created account. You may also provide us with more information such as your photo, time zone and language, but we don’t require that information to sign up for an account. After signing up, you will have the option of choosing a security question and an answer to the security question — if you provide these, they will be used only while resetting your password.
2. Event registrations and other form submissions :
We record information that you submit when you
register for any event, including webinars or seminars,
subscribe to our newsletter or any other mailing list,
submit a form in order to download any product, whitepaper, or other materials,
participate in contests or respond to surveys, or
submit a form to request customer support, get a quote or to contact Bryckel for any other purpose.
3. Payment processing
When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.
4. Testimonials
When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at support@bryckel.ai.
5. Interactions with Bryckel
We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Information that we collect automatically
1. Information from browsers, devices and servers
You can log in to Bryckel Services using supported federated authentication service providers such as LinkedIn, Microsoft and Google. These services will authenticate your identity and give you the option to share certain personal information with us, such as your name and email address.
2. Referrals
If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us at support@bryckel.ai request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
3. Information from our reselling partners and service providers
If you contact any of our reselling partners, or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name and other information to Bryckel. If you register for or attend an event that is sponsored by Bryckel, the event organizer may share your information with us. Bryckel may also receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers that we engage for marketing our products and services.
4. Information from social media sites and other publicly available sources
When you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter, LinkedIn and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. Bryckel may also add and update information about you, from other publicly available sources.
Use Of Your Personal Information
We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use the information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.
We use information as otherwise permitted by law.
Sharing Of Information With Third-Parties
Employees and independent contractors : Employees and independent contractors Bryckel have access to the information covered in Part I on a need-to-know basis. We require all employees and independent contractors of Bryckel to follow this Privacy Policy for personal information that we share with them.
Third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process, payment processors, transactional message processors, marketing and advertising partners, event organizers and web analytics providers.
Marketplace application developers : When you install or purchase any application developed using Bryckel’s APIs, your name and email address will be shared with the developer of the application, so they may engage with you directly as the provider of that application or service.Bryckel does not control the use of your personal information by the developers, which will be based on their own privacy policies.
Third party sites : If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
If you have any questions about this Policy or other privacy concerns, you can also email us at support@bryckel.ai
We may share information if we think we have to in order to comply with the law or to protect ourselves.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Your Choice In Information Use
1. Opt out of non-essential electronic communications
You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. It may take about ten days to process your request. However, you will continue to receive essential notices and emails such as account notification emails (password change, renewal reminders, etc.), security incident alerts, security and privacy update notifications, and essential transactional and payment related emails.
2. Disable cookies
You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
3. Optional information
You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
Part 2
Information Entrusted To Bryckel And Purpose
Information provided in connection with services : You may entrust information that you or your organization (“you”) control, to Bryckel in connection with use of our services or for requesting technical support for our products. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor). The data may either be stored on our servers when you use our services, or transferred or shared to us as part of a request for technical support or other services.
Information From Mobile Devices
When you elect to allow it, some of our mobile applications have access to the camera, microphone, call history, contact information, photo library, files and other information stored on your mobile device. Our applications require such access to provide their services. Similarly, when you elect to provide access, location-based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and will be used only for mapping user locations. You may disable the mobile applications' access to this information at any time by editing the settings on your mobile device. The data stored on your mobile device and their location information to which the mobile applications have access will be used in the context of the mobile application, and transferred to and associated with your account in the corresponding services (in which case the data will be stored on our servers) or products (in which case the data will remain with you unless you share it with us).
(All the information entrusted to Bryckel is collectively termed “service data”)
Ownership And Control Of Your Service Data
We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.
How We Use Service Data
We process your service data when you provide us instructions through the various modules of our services. For example, when you generate a report using our reporting feature, information such as the name and address of your customer will be used to generate the report; and when you use our contact feature for generating report, the email addresses of the persons on your mailing list will be used in the report.
Push Notifications
If you have enabled notification on our desktop and mobile applications, we will push notifications through a push notification provider such as Apple Push Notification Service, Google Cloud Messaging or Windows Push Notification Services. You can manage your push notification preferences or deactivate these notifications by reaching support@bryckel.ai
Who We Share Service Data With
Bryckel group and third party sub-processors : In order to provide services and technical support for our products, the contracting entity within the Bryckel group engages other third parties . List is available in Part 4 of this policy.
Employees And Independent Contractors
We may provide access to your service data to our employees and individuals who are independent contractors of the Bryckel group entities involved in providing the services (collectively our “employees”) so that they can identify, analyze and resolve errors, manually verify emails reported as spam to improve spam detection, or manually verify scanned images that you submit to us to verify the accuracy of optical character recognition. We ensure that access by our employees to your service data is restricted to specific individuals, and is logged and audited. Our employees will also have access to data that you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Bryckel group.
Collaborators And Other Users
Some of our products or services allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information. For example, when create a task board that you have shared with other persons for collaboration, your name and profile picture will be displayed next to your edits to allow your collaborators to know that you made those edits.
Third-Party Integrations You Have Enabled
Our products and services support integrations with third-party products and services. If you choose to enable any third-party integrations, you may be allowing the third party to access your service data and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
Part 3
Children’s Personal Information
Our products and services are not directed to individuals under 16. Bryckel does not knowingly collect personal information from children who are under 16 years of age for its own purposes. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to support@Bryckel.AIwith the details, and we will take the necessary steps to delete the information we hold about that child.
How Secure Is Your Information
At Bryckel, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us.
Automation And Artificial Intelligence
In order to provide enhanced productivity and predictive capabilities to our users, we employ a variety of technologies such as artificial intelligence and machine learning. In keeping with Bryckel's promise not to exploit your data in a way that is not respectful of your privacy and confidentiality expectations, we make only the following limited use of service data for these technologies:
using anonymized crops of service data to improve accuracy of the algorithms; and
using your organization's data for developing models specific for your organization.
Enforcement Of Our Rights
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, spam filtering, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
Compliance With This Privacy Policy
We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us at support@bryckel.ai. We'll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.
Notification Of Changes
We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days' advance notice of the changes by email to your primary email address. However, if you have not verified your email address, you may miss important notifications that we send through email. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy.